Services

Help Desk Services and Network Administration

You CAN Afford YOUR Own I.T. Department!

You are not in the computer business. Technology gives your business an important competitive advantage but managing and troubleshooting desktops, networks, servers and IT security is not, and should not be, your primary role. Bryant PC Solutions can support your team with the latest technologies while helping you to avoid profit-draining downtime.

Service you can trust. Information is your most valuable resource. You need a partner you can trust to manage your data. Bryant PC Solutions will assign a dedicated account manager and specific, named technicians to handle requests. You’ll personally get to know your information technology department.

Already have IT onsite? Bryant PC Solutions can provide supplemental support for your existing staff. We can provide a proper ticket management system and use your staff as the first line of support. Your staff can choose which tasks to escalate to us, or we can step in to support during sick days or vacations. Expand your IT department at a fraction of the cost.

Comprehensive skill set at your disposal. None of our techs know everything, but put their skills together and they are unstoppable.

  •      Windows & Mac Desktop
  •      Exchange Server
  •      SQL Server
  •      Internet Information Server
  •      Cisco IOS
  •      iPAD, iPhone, Android, Blackberry
  •      Blackberry Enterprise Server
  •      Mobile Device Management
 

  •     VOIP systems
  •      Firewall Configurations
  •      Virtualization
  •      Backup and Disaster Recovery
  •      Web Site Development and Maintenance
  •      MS Office Scripting
  •      Skype
  •      THE LIST GOES ON!!!

You CAN have a dedicated IT Department at a fraction of the cost!

Please contact us at 830.214.2339 to configure a custom support contract which meets your individual needs.

 


Your IT Managed Services

Preventive Maintenance and Remote Systems Monitoring

Just $10/month/computer and $100/month/network!  
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Want peace of mind? Our  I.T. partnership offers you network peace of mind.  

Your computer network is a critical tool to your business. It needs to be continually monitored to ensure it’s running predictably, optimally and securely.

Managed I.T. Services Includes:

  • Monthly Asset Management Reports
  • Anti-Virus Definition Monitoring
  • Spyware and Adware Deletion
  • Hard Drive Free Space, Fragmentation and Error Monitoring.
  • Automated Maintenance Scripts
  • Operating System Patch Management.
  • Critical Services Monitoring
  • Online Trouble Ticket Management
  • Remote assistance software.
  • Anti-Virus and Remote Assistance licenses included

(*Does not include technician service for computer issues and other service issues.  This program is like the preventive teeth cleaning to help avert the expensive root canal later on.) 

Your time is valuable.  Do you have time to truly manage the specialized tasks above? You already wear many ‘hats’ and have more important things to do than deal with your computer network.

Bryant PC Solutions offers an affordable, comprehensive managed program – an ideal solution for a business like yours, an organization that demands the utmost in network reliability and quality service.

**NO CONTRACTS** – No Traps!  We want you to be our customer because you want to be.  Simply, we are the BEST I.T. resource and a value to your business.

Let Us Be “YOUR Small Business I.T. Department!”


Your Telecom Products & Services

Evolve Your Communications With 3CX Phone System 

With 3CX, companies can reduce their telephone costs by up to 80%, by leveraging SIP trunks, WebRTC, free calling to remote extensions and offices and reducing the number of fixed telephony lines. With the CRM integration, agents get a customer name rather
than a number.

  • Take your extension everywhere you go  (Rings to your desk, computer & cell phone!)
  • All calls are free of charge – slash your mobile phone bills
  • 3CX Phone System is a software-based
  • Increase productivity – work from anywhere
  • One number – Don’t give out your personal mobile number (Using the 3CX app, call clients from your cell phone and it appears as your desk number.)
  • Save on call costs by lowering mobile & customer service number bills
  • Easily add and remove extensions – no per user license
  • Know who’s calling with CRM integration -increase customer satisfaction
  • Leverage existing hardware, wiring, and low-cost open standard hardware
Used by more than 30,000 companies globally,
3CX has been recognized for its innovation and cutting-edge technology.

Your Computer Supply Store

New and Refurbished I.T. Equipment – Everything You Need to Run Your Business (& Home)!

We offer an affordable line of high-quality refurbished computers, monitors, laptops, tablets, and accessories – all come with a 90-day warranty.

Prefer new equipment? – Save when you purchase through us, Your IT Department!  As a valued partner and distributor of major computer brands, we get exclusive discounts which means YOU get exclusive discounts.

Call or Email Us Today with Your Needs · 830-214-2339!

Your Reliable Repair Department

Specializing in All-Things Tech · Talk to a LIVE Person Right Away!

You can count on us for reliable I.T. repairs and solutions at affordable prices. No job is too big or small.

Plus, Your I.T. Department is comprised of an entire team of technical experts bring nearly a total of 50 years of experience, covering a variety of specialties (desktops, networks, clouds, phone systems, disaster recovery and more!)

We are ACCESSIBLE! Call or email the helpdesk and immediately talk to a LIVE person.*
When you select us, we will ensure the job is done right and you are fully satisfied with our service.
(*A ‘live person’ is available during regular business hours, 8:30am-5:30pm, Mon.-Fri.  An on-call technician is available after-hours for urgent issues needing immediate attention.)

Call Us Today To Configure Your CUSTOM Support Contract Based on YOUR Needs!